Accessibility compliance for UK public bodies
Your accessibility statement lists the failures. We turn them into passes.
Councils and universities publish, by law, a list of exactly where their websites fail WCAG 2.2. AskOps delivers the fixes — retested, evidenced and signed — not another report describing the problem.
Fixes, not findings
The work, done
Most accessibility suppliers sell audits — a document that tells you what your scanner already reports. We remediate: templates patched, documents restructured, content corrected.
Evidence you can stand behind
Every engagement ends in a before-and-after retest against each named WCAG criterion, signed — the document you hand to the Government Digital Service on its annual monitoring sample.
Cost-effective by design
Fixed-fee, scoped in advance, and sized so a first engagement fits within routine sign-off. No frameworks, no procurement exercise, no surprises.
How an engagement runs
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We start from your own statement
Your published accessibility statement names the criteria your site fails. We reproduce those failures first — so the scope is grounded in what you have already identified, not in a fishing expedition.
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We find every instance, not a sample
Automated sweeps — including AI-assisted tooling — locate every occurrence of each failing criterion across your full template estate. Every result is then verified by hand before it counts.
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We fix by the route your platform allows
Code fixes where you hold the code. Editor-account remediation where you don't. A vendor-ready specification for anything locked inside your platform supplier's product — agreed honestly, before any work is billed.
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You receive a signed retest
Each named criterion, before and after, with evidence — plus updated wording for your accessibility statement, which is itself a compliance duty.
public-sector websites monitored by the Government Digital Service in its last reporting period
of sampled bodies had a fully compliant accessibility statement at first test
failure types account for most issues found: contrast, focus visibility, keyboard access and reflow
Source: GDS accessibility monitoring reporting, 2022–2024 period. More context on the regulations page.
Why bodies choose fixes over reports
An audit adds a document to a queue. A fix removes an item from a statement. When the Government Digital Service samples your site — or the Equality and Human Rights Commission asks about a complaint — the question is not whether you commissioned a review. It is whether the named failures still exist.
Our engagements are designed around that question, and around the reality that most web teams have known about their listed failures for years — not through neglect, but because remediation never reaches the top of a stretched queue. That is the gap we fill. Read more about our approach.