AskOps.

Accessibility compliance for UK public bodies

Your accessibility statement lists the failures. We turn them into passes.

Councils and universities publish, by law, a list of exactly where their websites fail WCAG 2.2. AskOps delivers the fixes — retested, evidenced and signed — not another report describing the problem.

Fixes, not findings

The work, done

Most accessibility suppliers sell audits — a document that tells you what your scanner already reports. We remediate: templates patched, documents restructured, content corrected.

Evidence you can stand behind

Every engagement ends in a before-and-after retest against each named WCAG criterion, signed — the document you hand to the Government Digital Service on its annual monitoring sample.

Cost-effective by design

Fixed-fee, scoped in advance, and sized so a first engagement fits within routine sign-off. No frameworks, no procurement exercise, no surprises.

How an engagement runs

  1. We start from your own statement

    Your published accessibility statement names the criteria your site fails. We reproduce those failures first — so the scope is grounded in what you have already identified, not in a fishing expedition.

  2. We find every instance, not a sample

    Automated sweeps — including AI-assisted tooling — locate every occurrence of each failing criterion across your full template estate. Every result is then verified by hand before it counts.

  3. We fix by the route your platform allows

    Code fixes where you hold the code. Editor-account remediation where you don't. A vendor-ready specification for anything locked inside your platform supplier's product — agreed honestly, before any work is billed.

  4. You receive a signed retest

    Each named criterion, before and after, with evidence — plus updated wording for your accessibility statement, which is itself a compliance duty.

1,203

public-sector websites monitored by the Government Digital Service in its last reporting period

8%

of sampled bodies had a fully compliant accessibility statement at first test

4

failure types account for most issues found: contrast, focus visibility, keyboard access and reflow

Source: GDS accessibility monitoring reporting, 2022–2024 period. More context on the regulations page.

Why bodies choose fixes over reports

An audit adds a document to a queue. A fix removes an item from a statement. When the Government Digital Service samples your site — or the Equality and Human Rights Commission asks about a complaint — the question is not whether you commissioned a review. It is whether the named failures still exist.

Our engagements are designed around that question, and around the reality that most web teams have known about their listed failures for years — not through neglect, but because remediation never reaches the top of a stretched queue. That is the gap we fill. Read more about our approach.